Empowerment Lab
Privacy Statement

Last Updated: 01.03.2022

Empowerment Lab is committed to protecting your privacy: it’s the foundation for a safe and trusted community. Our Empowerment Lab Privacy Statement describes our privacy practices when you use our Empowerment Lab services or visit our public website.

Because Empowerment Lab is a learning environment for children, we take additional measures to safeguard children’s privacy, including for children under the age of 13. Please see our Children's Privacy Notice below.

Our Privacy Statement

Empowerment Lab is a service that allows registered parents or guardians (“Parents”) to enroll learners (“Learners”) in online Courses, and for registered teachers (“Teachers”) to create, publicize, and provide those courses (the “Services”). This Privacy Statement describes what personal information Empowerment Lab collects from registered Parents, Teachers, and Learners of the Empowerment Lab, as well as how Empowerment Lab collects and uses personal information from visitors to our public website and our mobile app (collectively, “Sites”). Learners who use the Empowerment Lab Services do so in a learner mode called Learner Space which allows us to provide additional protections, including for children under the age of 13, as described in our Children's Privacy Notice.

Information We Collect

When you visit our Site, we may collect information about you that, alone or in combination, could be used to identify you, your device, or household (“Personal Data”), as further described below:

Personal Data That You Provide Through the Site:

We collect Personal Data from you when you directly provide it to us, such as when you register for an Empowerment Lab account to use the Services. For example, we may collect the following Personal Data from you:

    Contact Information.

  • 1. Name or publicly posted name from a Social Media account
  • 2. Email address
  • 3. Phone number
  • 4. Postal and billing address

    Payment Information.

  • 1. Credit card or other payment information

Demographic Data.

We collect age, month and year of birth, gender, pronouns, marital status, and similar demographic details, such as when you voluntarily provide information in the “about me” section of your profile or communicate with us.

Sensitive Data.

Parents may voluntarily provide sensitive information such as health or disability information included in forms or messages sent to Teachers to aid with learning. Parents may also enroll children in special courses offered for children with disabilities. Teachers and Learners are otherwise not allowed to have discussions that may elicit or result in sharing of sensitive information.

If we suspect that a child is over 18, for safety of other Learners, we may request that a Parent show us a copy of age-identifying documentation, such as a Learner’s birth certificate, passport, or driver’s license. This documentation could show us sensitive data such as full date of birth, place of birth, and government ID numbers. Other than month and year of birth, we do not record this information.

We may also receive sensitive criminal history information about Teachers when we receive background reports.

    Content and Files.

  • 1. Courses for which you have enrolled
  • 2. Video of your image and audio of your voice during courses which are automatically recorded
  • 3. Content and communications that you may include or upload like your profile photo, and photos, documents, and messages you share with the class or groups
  • 4. Your voluntarily provided profile picture or your Facebook picture linked to your account
  • 5. Information voluntarily provided in the “about me” section of your profile
  • 6. Information voluntarily provided through reviews
  • 7. Information Teachers provide to let us run background checks and background check reports we receive from third parties
  • 8. Notes you provide to Teachers about yourself or your Learner when enrolling a Learner in a class.

Passively Collected Data:

When you use or interact with us through our Site, we and our third-party partners may collect, receive, and store certain data automatically. For example,

Passively Collected Data:

When you use or interact with us through our Site, we and our third-party partners may collect, receive, and store certain data automatically. For example,

Usage data.

We collect usage data (such as login times, search terms you used, and pages you viewed), and other information about your device and browser.

Identifiers and device information. 

We collect IP Address, device identifiers such as cookie identifiers and mobile device identifiers (see our Cookie Policy, below), your device’s operating system type, and browser type. We may use such information and pool it with other information to track usage and device and system data, for example, the total number of visitors to our Sites, the number of visitors to each page of our website, and the domain names of your Internet service providers. We and our partners may also use this data for interest-based advertising.

Inferred Data:

We may infer new information from other data we collect, including using passive, automated means, to generate information about your likely interests (“inferences”). For example, we infer the course subjects your family may be interested in from searches you may perform. We may also infer your general geographic location (such as city, state, and country) based on your IP address.

Aggregated Personal Data: 

We may aggregate data, including Personal Data, and use such aggregated data for any purpose. This aggregate information does not identify you personally.

Required Personal Data:

Some Personal Data is required such as credit card payment used by Parents to purchase courses and for verified parental consent. Teachers are also required to let us access Personal Data relating to background checks. Teachers are also required to have their cameras on while teaching a live course. Learners are required, subject to authorized exceptions, to have their video enabled at least at the start of course to verify their identity to protect the safety of other Learners. You may decline to provide certain Personal Data.

Sources of Personal Data

You are the main source of Personal Data we have about you. We may also obtain any of the above categories of information from third parties. These third-party sources include, for example:

  • 1. Third party partners. Third party applications and services, including social networks you choose to connect with or interact with through our services.
  • 2. Co-Branding/Joint Partners. Partners with which we offer co-branded services or engage in joint marketing activities.
  • 3. Service providers. Third parties that collect or provide data in connection with work they do on our behalf, for example companies that determine your device’s location based on its IP address.
  • 4. Publicly available sources. Public sources of information such as open government databases and background check services we used for Teachers.

Our Use of Your Personal Data

We may use any of the above categories of your Personal Data to:

  • 1. provide and enhance the Empowerment Lab Sites, including troubleshooting, maintaining, improving, and personalizing the Sites;
  • 2. business operations, such as processing your payment for the Empowerment Lab Services, billing, accounting, improving our internal operations, securing our systems, detecting fraudulent or illegal activity, and meeting our legal obligations;
  • 3. send you emails or newsletters that you signed up for, including messages about new and recommended ccourses, groups, events, and other marketing content we may send to Parents and Teachers;
  • 4. communicate with you to confirm registration and send updates, provide customers support and security alerts, and other administrative messages;
  • 6. conduct research and develop new services or features; analyze website usage and usage of the Site features, content, and pages;
  • 7. conduct background checks if you are a Teacher.

We combine data we collect from different sources to achieve these purposes and to give you a more seamless, consistent, and personalized experience.

Empowerment Lab Teachers may access recordings of their courses and may use the recordings to improve their curriculum and courses and may provide the recording to Parents and Learners to view. Empowerment Lab may also use class recordings to provide feedback to Teachers, for customer support, and for compliance purposes.

If you are a Parent or Teacher, Empowerment Lab may use your contact data for marketing and advertising purposes, including to tell you about services and opportunities we believe will be of interest to you. If we do so, each promotional email we send you will contain instructions permitting you to "opt-out" of receiving future promotional information. In addition, if at any time you wish not to receive any future communications or you wish to have your contact information included in our opt-out lists, please contact us at info@emplab.org. Please note that we will continue to contact you via email to respond to requests and provide our services.

Storage and Transfer of Personal Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your region. If you are located outside the EU and choose to provide information to us, please note that we transfer the data, including Personal Data, to the EU and process it there.

Our Disclosure of Your Personal Data

We may share your Personal Data with certain third parties with your consent or authorization and with whom you have intentionally interacted. We may share your Personal Data as necessary to complete your transactions and provide the services you have requested or authorized. For example, we use third parties to process credit card payments.

We may also share data as set forth below:

Teachers and Teacher Organizations:

When Parents sign up they agree that Teachers may receive certain Personal Data about the Parents and their Learners including courses their Learner has taken. Teachers are not our employees, agents, or service providers, but we do issue guidance and restrictions on what they can do with Personal Data.

Business Transfers:

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred to a successor or affiliate alone or as part of that transaction along with other assets.

Service Providers: 

We engage third party service providers to perform certain functions on our behalf (such as payment processing). These third parties may have access to your Personal Data for the purpose of helping us market, provide and/or improve the Sites.

Legal Requirements:  

Empowerment Lab may disclose your Personal Data if required to do so by law or when we believe that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Empowerment Lab, Teachers, Learners, and Parents, (iii) operate and maintain the security of our Sites, including to prevent or stop an attack on our computer systems or networks, (iv) to protect the personal safety of users of the Site or the public, or (v) protect against legal liability. Teachers are required to report to Empowerment Lab any suspected case of child abuse or neglect they become aware of during their work with Learners. Teachers may also be required to report suspected abuse or neglect to local authorities, and Empowerment Lab expects all Teachers to comply with their individual reporting responsibilities. Empowerment Lab itself may report instances of suspected abuse or neglect.

Third Party Analytics and Advertising Companies:  

Third party analytics and advertising vendors also collect Personal Data through our Site including, general location data, usage data, and inferences associated with identifiers and device information (such as cookie IDs and IP address) as described in the Cookies section of this statement. Except for data collected from Learners on the Services in Learner Space, these third-party vendors may combine this data across multiple sites to improve analytics for their own purpose and others. For example, we use Google Analytics on our Site to help us understand how users interact with our Site; you can learn how Google collects and uses information at  www.google.com/policies/privacy/partners.

Please note that our Site includes references or links to or suggestions to engage with third parties whose privacy practices differ from ours. Teachers may also suggest third party resources for Parents and Learners. If you provide Personal Data to any of those third parties, or allow us to share Personal Data with them, that data is governed by their privacy statements.

Publicly Posted Information

You may be able to share Personal Data, including communications, with third parties, including with the general public, through use of our Site. When you do so we ask that you avoid sharing Personal Data and do not share sensitive Personal Data.

We expect everyone to respect the privacy of others and follow our community standards, and other guidelines and restrictions on posting and sharing activities, such as sharing private materials, communications, or information, or sharing other Personal Data about others that may cause harm, embarrassment, or conflict. You should not encourage your Learners or other Learners to reveal any Personal Data about Learners or their families.

User Profile:

As a user of our Services, you will have a user profile that will be publicly available to all users of the Services (the “User Profile”). You are not required to include any Personal Data on your User Profile. But you will have the option to include a variety of types of Personal Data in your User Profile, which may include your first name, last name, biographical information, geographical location, and avatar or personal photograph.

Any information published in your User Profile becomes available to the public. After publishing, we have no control over how such information is used or its further dissemination. We urge you to think carefully about what, if any, Personal Data you include in your User Profile.

Online Classrooms and Pages:

If you are Teachers leading our online courses, you may publicly display and share your video and photographic image, name and/or username and certain other information, such as your profile, demographic data, content and files, and general location data (such as the city or state).

Public Forums: 

Our Services provide Teachers and Parents the opportunity to share information on a variety of topics with other Empowerment Lab Users through public forums (the “Public Forums”). Use of the Public Forums is entirely voluntary. But please be aware that any information you include in the Public Forums will become available to all Empowerment Lab Users without restriction.

We do not systematically monitor the content of information that is published in the Public Forums. Any information published in Public Forums becomes available to the public.


Learners can message Teachers, Parents can message each other, and Parents and Teachers can message each other using the Service. Parents have access to messages between their Learners and Teachers.

After publishing, posting, or messaging, we have no control over how such information is used or its further dissemination. We urge you to think carefully about what, if any, Personal Data you share with others on our Service.


We take reasonable steps to protect the Personal Data provided via the Site from loss, misuse and unauthorized access, disclosure, alteration, or destruction. However, the Internet cannot be guaranteed to be fully secure, and we cannot ensure or warrant the security of any content or information you provide to us. You are also responsible for helping to protect the security of your account credentials. For instance, never give out your password, and safeguard your username, password and personal credentials used to access the Services, so that other people will not have access to your Personal Data. And do not use the username and password you use on our Services with any other services.

Choice and Control

Browser Cookie Controls:

Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our website. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated.

Mobile Identifier and Permission Controls: 

iOS and Android operating systems provide privacy options in your device settings. You can limit tracking and/or reset the advertising identifiers and change permissions regarding push notifications and access to your camera and photos.

Email Web Beacons: 

Most email clients have settings which allow you to prevent the automatic downloading of images, including web beacons, which prevents the automatic connection to the web servers that host those images.

Do Not Track: 

Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. While we do not currently support Do Not Track signals, we treat the data of everyone who comes to our site in accordance with this Privacy Statement, whatever their Do Not Track setting.

European Data Protection Rights

If our processing of Personal Data is subject to European Union data protection law, you have certain rights with respect to that data:

  • 1. You can request access to, and rectification or erasure of, Personal Data;
  • 2. If any automated processing of Personal Data is based on your consent or a contract with you, you have a right to transfer or receive a copy of the Personal Data in a usable and portable format;
  • 3. If the processing of Personal Data is based on your consent, you can withdraw consent at any time for future processing;
  • 4. You can to object to, or obtain a restriction of, the processing of Personal Data under certain circumstances; and
  • 5. For residents of France, you can send us specific instructions regarding the use of your data after your death.

Retention of Personal Data

We retain Personal Data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations. For example, we keep Course Recordings for 90 days after the date of the applicable Course.

Cookie Policy

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. Cookies are used with web beacons and similar technologies. Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website or email and can read cookies they place on your device.

What are mobile device IDs?

Mobile device identifiers are used to identify your device to our app so we can collect data such as usage data, identifiers, and device information to conduct mobile analytics and operate our mobile apps.

Mobile device identifiers are generated by operating systems for mobile devices (iOS and Android) and can be accessed and used by apps in much the same way that websites access and use cookies. Our apps contain software that enables us and our third-party analytics partners to access these mobile identifiers.

What are cookies used for?

Cookies, mobile device identifiers, and similar technologies allow a site or service to know if your computer or device has visited that site or service before. These technologies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. We and our analytics and advertising partners use cookies and other identifiers, such as IP address, and technologies on our Sites to collect Personal Data (such as the pages you visit, the links you click on, and similar usage information) when you use our Sites, including Personal Data about your online activities over time and across different websites or online services. We and our analytics and advertising partners may use cookies and similar technologies to provide targeted advertising.

Changes to Our Privacy Statement

We may change this Privacy Statement at any time. If we decide to change this Privacy Statement in the future, we will post or provide an appropriate notice. If we make material changes to the statement, we will provide notice or obtain consent regarding such changes as may be required by law. The date on which the latest update was made is indicated at the top of this document.

Contact Us

Please feel free to contact us if you have any questions about Empowerment Lab’s Privacy Statement or the information practices of our Sites.

You may contact us as follows: You may send an email to info@emplab.org  or send mail to: Avenue de sécheron 15, 1202 Genève, Switzerland.

Children's Privacy Notice

This section explains our information collection, disclosure, parental consent practices and parental choice procedures with respect to information provided by Learners including children under the age of 13 (“Child” or “Children”). This policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), and outlines our practices in the United States regarding Children’s Personal Data. For more information about COPPA and general tips about protecting Children’s online privacy, please visit . OnGuard Online .


Empowerment Lab collects Personal Data about Children directly from Parents and, when we have verified parental consent of Parents.

Children can only attend Courses or if their Parents enroll them. We keep a record of marked and enrolled Courses and may infer your child’s interest in topics from these records to inform recommendations and Course offerings. Parents provide us with the Child’s name and age. Parents may additionally provide us with descriptions of the type of schooling their Child attends, local time zone, and additional notes for the Teacher. In addition, Children may share information about themselves during online courses. The Empowerment Lab Courses ake place over online videos in which video images and audio of the Children are recorded in our systems. We may collect other Personal Data about Children in Learner Space, including passively collected data, as described in our general Privacy Notice, with the exception that we do not collect payment information from Children or allow third parties to use Personal Data collected through analytics or advertising cookies for their own purposes. We also do not condition participation in our Services for Children on the collection of more Personal Data than is reasonably necessary. Children may also share information about themselves during online courses and when reporting emergency safety and compliance issues.

Use and Disclosure: 

Once we obtain verified parental consent, we may use and share Personal Data collected from Children for many of the same purposes described in the general Privacy Notice. We recommend Courses and new features to Parents and Children based on Childrens’ activities on our Site, such as when they mark Courses and if they are using our mobile app or website. We may send these messages to Children and Parents through push notifications if Parents enable this feature in the mobile app. We may also send emails to Parents about those recommendations and surveys and informational emails to Parents and Children. We do not, however, send promotional emails to Children or allow third party analytics or advertising providers to collect Personal Data for their own uses through Learner Space.

Empowerment Lab shares, or allows you to share, the name, age, postal address, local time zone, and any notes Parents have provided about their Child to the Class Teacher to allow the Teacher to provide courses and deliver supplies to Children. Children can also privately message Teachers of the Courses they’re enrolled in. Parents will get notices of and copies of these messages. Children’s video image and voice audio and potentially background images of their home and family members are shared with the Teacher and the rest of the course as they participate in courses. Parents should consider using virtual backgrounds for their Children if they have concerns about posting images of their home and family members. Children may also share information about themselves with the Teacher and the rest of their classmates during the course session voluntarily, including content, images, and videos they may upload and share with their Teacher and classmates. While Empowerment Lab expects Teachers and all other Users to abide by our standards of conduct and we take reasonable steps to monitor certain communications and posts, please note that we are not able to control or monitor all Personal Data your Child may share with Teachers or other classmates, nor what those third parties ultimately do with that information.

We urge you to talk to your Children to to also think about their own privacy and safety when choosing what to share with others. In particular, Children should be encouraged to avoid sharing Personal Data like their address or contact information with other Children in Courses.

At times, we may allow Children and Parents to submit content, including photos and artwork, along with other information about the Child (like age, first name or initials and city, state, and country) that you may allow us to display publicly. Parents should review Children’s submissions and avoid uploading any private information in the Content about the Children, family members, or others. Empowerment Lav is not responsible for what other third parties do with information you choose to share publicly.

Some Teachers may ask Child Learners and their Parents to use third-party sites and services. Parents should review the privacy notices for those third party sites and services to understand their privacy practices. These third parties are not our service providers, and we are not responsible for and may not have reviewed those third-party sites and services.

Class Video Recordings:

As described above, Empowerment Lab records video of Children and Teachers during Empowerment Lab courses (“Course Recordings”). The Course Recordings are made available by Empowerment Lab to the Teacher of the class and may be shared by the Teacher for the entire class (and their Parents) to view (the “Permitted Recipients”).

Please note that in some cases, courses are taught by a “Teacher” that is actually an organization, group, or team of instructors (“Teacher Organization”). In such cases, Course Recordings may be accessed by the entire Teacher Organization, and access would not necessarily be limited to a single individual instructor. Empowerment Lab may share information with, and use Class Recordings, to provide feedback to Teachers, for customer support, and for compliance purposes.

Empowerment Lab will obtain additional parental consent before we use any Class Recordings for promotional or other unexpected purposes. We request that Teachers refrain from creating copies of the Course Recordings or from sharing the Course Recordings with anyone aside from Permitted Recipients, and also request that Permitted Recipients not download or re-share the course Recordings. While we expect Teachers and Permitted Recipients to abide by our standards of conduct, please note that we cannot control or monitor what such third parties ultimately do with Course Recordings.

Parental Consent:

Empowerment Lab sends a direct notice with these privacy disclosures and obtains verifiable parental consent before collecting, using, and sharing Personal Data from your Child as described in this Notice. Empowerment Lab requires that you provide your credit card information to verify you and to register your Child for and pay for an Empowerment Lab Course. If you do not consent or withdraw consent, then we will not collect, use, or disclose any Personal Data about your Child, except as needed for legal compliance and enforcement purpose, and your Child will not be allowed to use the Services in any way. If you do not provide consent within a reasonable time from the date the direct notice was sent, and are not using our services for any other purposes, such as for teen children, we will also delete your online contact information from our records.

Parental Choices and Controls:

At any time, you can review and refuse to permit us to collect further Personal Data from your Children in association with your account. You can also request that we delete from our records the Personal Data we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other service. You can contact Empowerment Lab to request access to, change, or delete your Child’s Personal Data, or revoke consent for our collection, use, and sharing of Personal Data, by sending an email to us at  info@emplab.org A valid request to delete Personal Data will be accommodated within a reasonable time. In addition to the foregoing, we will exercise commercially reasonable efforts to delete Personal Data collected from Children when it is no longer needed for the purpose for which it was collected.

For users of our mobile app, Parents can choose permissions to allow push notifications to, and camera and photo access by, Children. Parents should consider enabling parental controls to help prevent Children from changing permissions you have chosen. Most devices provide ways to set these controls through device settings.